To request an urgent appointment for today or tomorrow (Monday to Friday)
- Phone us on 01642 242746 Monday to Friday, 8.00am to 6.00pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.00pm
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
To request a routine appointment in the next 7 days
- Use an online form between 8.00am to 2.00pm Monday to Friday to request an appointment. We will respond within 24 hours when we are open. We are open Monday to Friday, 8.00am to 6.00pm
- Phone us on 01642 242746 Monday to Friday, 8.00am to 6.00pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.00pm
- Use the NHS App to book a screening test or vaccination.
- Use SystmOnline to book a routine appointment.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable health professional to help you.
Your appointment
We may then offer you a consultation:
- By phone
- Face to face at the surgery
Appointments by phone, can be more flexible. This often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
If you cannot make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
- Use the NHS App to cancel or change an appointment.
- Use SystmOnline to cancel or change an appointment.
- Phone us on 01642 242746 Monday to Friday, 8.00am to 6.00pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.00pm
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Extended Access
There are Extended Access appointments for routine care available at the Park Surgery One Life. These are provided by Central Middlesbrough PCN. They are available Monday to Friday 6.00pm till 8.00 pm and Saturday 9.00 am till 5.00 pm, if you would like to book one of these appointments please speak to the receptionists.
Home Visits
To request a home visit, contact the surgery before 11:00am and explain the nature of your problem, your full name, address and telephone number. This will help the doctor to prioritise the visits and arrange urgent visits when necessary.
Home Visits are for patients that are too ill or housebound to attend the surgery.
Remember that we can see several patients at the practice in the time it takes for one home visit. Patients should have their appointment at the surgery if they can.
Lack of transport is not a reason to request a home visit.